Can export PDF report after doing it once
15 May, 2015
Here's what I'm running:
Application Version: 7.1
Java Version: 1.7.0_65
Operating System: Linux 3.13.0-36-generic (amd64)
I have just tested this in the latest build and have been unable to replicate this issue.
I also believe that this issue was something that we saw surface in the Dec and or Jan builds and was
since fixed. I noticed that your build is actually an interim build, is it possible for you to upgrade your instance
to the latest build and retest?
If you experience the same issue, we would be happy to investigate this in further detail.
It follows the same process as you would update it on your pc or server. You need to be able to access the server that YF is installed on and upgrade as normal. This is where the key pair is necessary because you will need to access the 'backend' of the AWS instance.
We might be able to assist you further if we know what you are working with (windows, linux, etc.) by obtaining the instructions from Amazon.
Please let us know and we continue to try to assist you.